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From: Thomas McGoey-Smith []
Sent: Tuesday, April 11, 2017 12:46 PM
Subject: Canada Post Rates - Shopify


Hi John,


I'm a developer on the Shopify Shipping team, and I wanted to reach out to you regarding your store (Gaya's Secrets).


I've noticed that there has been some issues with fetching shipping rates with Canada Post due to a high volume of orders trying to go through checkout.


Canada Post limits accounts by to only fetching up to 20 rate requests per minute.


You can always reach out to Canada Post to request a increase in these limits here:


Also, to learn more about setting up Canada Post for Shopify here is resource:





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